The clipboard is the bottleneck: what paper checklists cost a housekeeping team
Paper checklists are familiar, but they can leave housekeeping teams without a clear view of ownership, timing, and room readiness across shifts.
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Notes on the work behind the work.
Field notes on daily operations, shift handoffs, and making practical tools with the people who use them.
Why we started Ophlow on the floor of an assisted living community
Ophlow began by spending time with an assisted living operations team and learning how paper, whiteboards, and group texts shaped the workday.
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